Jane Ramsey respectfully acknowledges the Traditional Custodians of the land on which she lives and creates in Tallebudgera, the Yugambeh people. She pays her respects to Elders past and present, and extends that respect to all First Nations peoples. The stories, culture, and deep connection to Country continue to inspire and guide her creative practice.
Refund policy
Returns & Refunds Policy
Last updated: 11/11/2025
Thank you so much for choosing one of my paintings. Each piece is created with care and intention, and I truly hope it brings beauty and inspiration into your space.
1. All Sales Are Final
Due to the nature of original artwork, all sales are final. Refunds, exchanges, or cancellations are not available once an order has been placed.
If you have any questions about your purchase, please contact me at
📧 info@janeramseyart.com.au
2. Damages and Issues
Please inspect your order upon delivery and contact me immediately if your item is defective, damaged, or incorrect.
You can reach me at info@janeramseyart.com.au with your order details and clear photographs of the issue. I will review the matter promptly and work with you to find an appropriate resolution.
3. Refunds (If Applicable)
In exceptional circumstances where a refund is approved—such as in the case of an item being damaged during transit and unable to be replaced—you will be notified once your return has been received and inspected.
If a refund is approved, it will be issued to your original method of payment within 10 business days. Please note that it may take additional time for your bank or credit card provider to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact
📧 info@janeramseyart.com.au
4. Colour & Variation Disclaimer
Please note that colours may vary slightly from what you see on screen. Every effort is made to photograph each artwork in natural light to accurately represent its tone, texture, and detail.
However, variations in screen calibration, lighting, and display settings may result in minor differences. These variations are a natural part of the online viewing experience and are not considered a fault or reason for refund.
5. Contact
If you have any questions about this policy or require further assistance, please contact:
📧 info@janeramseyart.com.au
This policy operates in accordance with your rights under the Australian Consumer Law.