Privacy policy

Privacy Policy

Last updated: 11/11/2025

At Jane Ramsey Art, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase our products. By using this website, you agree to the practices described in this policy.

 

1. Collection of Personal Information

We may collect personal information that you provide directly to us, such as:

  • Your name, email address, phone number, and postal address
  • Payment information (processed securely by our third-party providers)
  • Order history and preferences
  • Marketing preferences, if you opt in

We may also collect information automatically, including:

  • Your IP address and browser type
  • Pages visited on our website and browsing behaviour
  • Device information

This helps us improve our website, personalise your experience, and provide better service.

 

2. Use of Personal Information

We use your information to:

  • Process and fulfil your orders
  • Communicate with you regarding your orders or inquiries
  • Provide customer support
  • Send marketing communications, if you have opted in
  • Improve our website, products, and services
  • Comply with legal obligations

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in emails or contacting us directly at info@janeramseyart.com.au.

 

3. Disclosure of Personal Information

We do not sell, trade, or rent your personal information to third parties. Your information may be shared with:

  • Service providers and payment processors (e.g., Shopify, Afterpay, Zippay) for order fulfilment
  • Shipping companies to deliver your purchases
  • Professional advisors (legal, accounting, or IT) when necessary
  • Government or regulatory authorities if required by law

All third-party service providers are bound by confidentiality and privacy obligations.

 

4. Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access.
However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

 

5. Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or incomplete.
To make a request, please contact us at info@janeramseyart.com.au.

 

6. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyse site traffic, and understand how visitors interact with our website.
You can disable cookies in your browser settings, but some features of the website may not function properly if cookies are disabled.

 

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

 

8. Children's Privacy

Our website is not directed to children under 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child, we will delete it promptly.

 

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of the website constitutes acceptance of the updated Privacy Policy.

 

10. Contact Us

For questions, concerns, or requests regarding your personal information, please contact us:
📧 info@janeramseyart.com.au